In this practice, we take complaints seriously to ensure that our service meets expectations. All complaints are dealt with courteously and promptly to resolved the matter as quickly as possible.
Our aim is to react to complaints and learn from every mistake that we make. We respond to any concerns in a caring and sensitive way.
For complaints about NHS treatment:
NHS England, PO Box 16738, Redditch B97 9PT (email: [email protected]); or
The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank London SW1P 4QP (0345 015 4033 or www.ombudsman.org.uk).
For complaints about private treatment:
Dental Complaints Service, Stephenson House, 2 Cherry Orchard Road, Croydon
CR0 6BA (08456 120 540).
General Dental Council, 37 Wimpole Street, London, W1M 8DQ
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